Privacy policy

Our website respects your privacy and seeks to protect your personal data.

The privacy policy explains how we collect and use your personal data (under certain circumstances). It also outlines the procedures used to ensure the confidentiality of your information. Finally, this policy determines your options regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms stated in the privacy policy. We will collect information if necessary or if it is directly related to our relationship with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without having to provide personal data. Your personal identity remains anonymous throughout your visit to the site and is not exposed unless you have a special online account on the site that you access with a username and password.

1- Data we collect:

We may collect your information if you wish to place an order for a product on our site.

We collect, store, and process your data necessary to complete your purchase on our site to secure any future claims that may arise, and to provide you with the services at our disposal. We may collect personal information, including but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to enable us to process your requests and provide you with the services and information displayed on our site that you request. Additionally, we will use the information you provide to manage your account with us, to verify your online financial transactions, to audit data downloads from the site, to identify site visitors, develop designs and/or site page content and assign them to users. We conduct a lot of demographic-related research and send helpful or required information to the user, such as information about products and services, in case you do not object to being contacted about it. We communicate by email to provide you with details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communication, please opt out of this option at any time.

We may give your name and address to a third party to hand over your order voucher (e.g., delivery agent or supplier).

We may be able to store details of your current order on our site, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will submit in the future. You can also manage the details of your address. You must also commit to complete confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We assume no responsibility for the misuse of passwords unless such misuse is caused by our mistake.

Other uses of your personal information

We may use your personal information in opinion surveys and marketing studies, at your discretion, for statistical purposes while ensuring their total confidentiality, and you have the right to withdraw them at any time. We do not send responses to third parties. Your email address is only disclosed if you wish to participate in the contest. We keep survey responses completely separate from your private email.

We may send information about us, or the site, or our other sites, or our products, sales, offers, sales, newsletters, and other things related to companies affiliated with our group or our partners. If you do not wish to obtain this additional information (or any part of it), please click the "unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (every day except Saturday, Sunday, and national and religious holidays) from receiving your notification. We will contact you to inform you about information that is not clear.

We may use certain data, while preserving the privacy and confidentiality of the site, for other purposes, including to check where users are and after their visit to the site or links in the email while subscribing to receive it, and to provide this anonymous data, which does not allow the identification of your real personal identity, to a third party, for example, publishers. However, this data will not identify you (as it is not personally identifiable).

Competitions

As part of any competition, we use data to inform winners and announce our offers. You can find more details on the terms of participation in each competition separately.

Third parties and links to websites

We may transfer your information to other companies in our group or to our agents and subcontractors to assist us in related transactions in accordance with the terms of this privacy policy. For example, we may turn to a third party to help us deliver products to you, receive payments from you, and use them for statistical or marketing research or to help our customer service team. We may need to exchange information with a third party to protect us against fraud and reduce credit risk. In the event that our business or part of it is sold, we may be required to transfer our databases containing your personal information. Except as stated in this privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior approval, unless it is necessary for the purposes stipulated in this privacy policy, or if we are required by law. The site may contain advertisements from third parties or links to other websites or frames of other sites. We inform you that we are

 not responsible for the privacy policy of a third party or the content of these policies applied on other sites, as well as we are not responsible for the third parties to whom we transfer your data in accordance with the privacy policy.

2 - COOKIES

Acceptance of cookies is not a prerequisite for visiting the site. However, we find that the "cart" functions of the site cannot be used and requested for any purpose without the activation of cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to discover an IP address (Internet Protocol), saving you time when on the site or wishing to visit it. We use cookies to ensure your comfort when browsing this site (e.g., remembering your identity when you want to change your cart without having to re-enter your email address) and not to obtain or use any other information about you (e.g., for targeted marketing purposes). You can configure your browser to not accept cookies, but this will limit your use of the site. We hope you ensure that our use of cookies contains no personal or private information and is free from viruses. This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics is based on cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about your use of this website (including your IP address) to servers in the United States where they will be stored. Google will use this information to evaluate your use of the site, prepare reports for website operators about its activity, and provide other services related to website activity and Internet use. Google may also transfer this information to a third party where required by law or where a third party processes the information on Google's behalf. Google will not associate your IP address with any other data it holds. You can refuse to use cookies by selecting the appropriate settings on your browser, but please note that you may not be able to take advantage of all the features of the site. By using this site, you agree that Google may use your data as described and for the purposes described above.

3- Security

We use appropriate security techniques and procedures to prevent any unauthorized or unlawful access to your information or its loss or destruction. When we collect data via the website, we store your personal information in a database within a secure online server. We use firewall systems on our servers. When we collect payment card information electronically, we protect it using encryption, such as Secure Sockets Layer (SSL). Therefore, it is difficult for any hacker to decrypt your information, as we cannot guarantee 100% protection. We strongly advise against sending any details of your credit or debit card when communicating with us electronically and without encryption. We put in place direct physical, electronic, and procedural safeguards on the process of collecting, storing, and disclosing your information. Our security procedures sometimes require us to ask you to verify your identity before disclosing your personal information. It is your responsibility to protect your password and computer against unauthorized use.

4 - Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that was previously transmitted to us. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.